View Quick Assist Logs With Event Viewer [How to]

By viewing event logs you can diagnose issues with Quick Assist

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he... read more
Affiliate Disclosure
  • Event Viewer has information on all events on your PC, including Quick Assist logs.
  • By checking the logs, users can ensure that no unauthorized access occurred.

Sometimes it’s necessary to check logs on your PC in order to diagnose certain issues, and this is why many users want to know how to view Quick Assist logs with Event Viewer on their PC.

This is quite simple to do, and by doing so users can check all the remote sessions that they had or ensure that nobody was abusing this feature to get access to their PC.

Does Windows 11 have Quick Assist?

Yes, Windows 11 has Quick Assist preinstalled, and you can make remote connections out of the box.

In this article

How can I view Quick Assist logs with Event Viewer?

Use Event Viewer

  1. Press Windows key + X and choose Event Viewer from the list.
  2. Go to Applications and Services Logs and then click on Microsoft.
     
  3. Next, navigate to Windows and select RemoteAssistance.
  4. Inside of it, you should see Quick Assist folder.
  5. All your logs will be located there.

If Quick Assist logs aren’t available, you probably haven’t used this tool or it’s configured not to collect logs.

Where is the Quick Assist file in Windows 11?

  1. Press Windows key + S and enter quick assist.
  2. Select Quick Assist from the list of results.
  3. The application will now start.

Is Quick Assist being discontinued?

No, Quick Assist isn’t discontinued, it’s been moved to the Microsoft Store. By doing so Microsoft will achieve the following:

  • Improve the application security with frequent updates.
  • Minimize issues and errors.
  • Improve the passcode generation times.

Is Quick Assist the same as Remote Assistance?

Quick Assist is a successor to the Remote Assistance software. The latter was available on Windows XP and while it’s still available, it doesn’t offer the same features and convenience as Quick Assist.

To learn more, we have a guide on how to use Remote Assistance on Windows 11, so don’t miss it.

As you can see, it’s pretty simple to view Quick Assist logs with Event Viewer as long as you know where to look for. By accessing the logs, you can find the reasons why Quick Assist is not working and fix other issues.

If you’re not familiar, we also have a guide on how to use Quick Assist on Windows 11, so you might want to visit it.

Do you know any other way to check these types of logs? If so, share them with us in the comments.

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