ChatGPT is Not Working? You Can Fix it in 3 Steps
Find out what our experts have say about the problem
- Chat GPT is a chatbot developed by OpenAI and has created a storm amongst tech enthusiasts across the globe.
- Chat GPT was not working for many users, usually due to corrupt browser cookies or conflicting extensions.
- To fix things, ensure you have a stable Internet connection, disable extensions, and clear browser cookies, amongst other solutions.
ChatGPT is an AI-powered chat tool developed by OpenAI. Though still in the initial days, it has gained widespread popularity, with users from across the globe trying the latest innovation. However, many found that ChatGPT is not working.
ChatGPT allows users to have their queries answered, be it anything from software code to science and history. It’s constantly working the database based on user feedback and interactions. Let’s find out why it’s not working for you.
Why is my ChatGPT not working?
Here are a few reasons ChatGPT is not working or loading:
- Server issues – In some cases, it was an issue at ChatGPT’s end, usually one to do with the server, that led to the problem.
- High traffic – If many users try to access ChatGPT simultaneously, it may stop working, or an error validating credentials may appear.
- Issues with the Internet – If you don’t have a stable Internet connection, it might lead to issues. Use an Internet speed tester to find out if this is indeed why ChatGPT not working.
- Corrupt browser cache or cookies – Corrupt browser cache and cookies, too, can cause issues opening or using a website, including ChatGPT.
How to fix ChatGPT not working?
Here are a few simple tricks we recommend you try first:
- Try a different browser to run ChatGPT. Opera, Chrome, Firefox, and Edge are usually compatible with all websites, so give one of these a try.
- Make sure ChatGPT is available in your country. There are still a few where it’s unavailable, so ChatGPT is not working for people in those regions.
- If the screen reads, We’re experiencing exceptionally high demand. Please hang tight as we work on scaling our systems. Wait for a while for ChatGPT to be up again. The chatbot has emerged as a popular tool and is seeing high traffic worldwide. So, you might want to try using it another time, say in a few hours or so.
If none of this helps, go to the ones listed next.
NOTE
1. Clear the cookies
- Click on the ellipsis near the top-right corner, and choose Settings.
- Select Privacy and security from the navigation pane, and click on Cookies and other site data.
- Click See all site data and permissions.
- Search for openai.com in the text field, and click on the Delete icon for the website.
- Again, click Clear in the confirmation prompt.
That’s it! Now, relaunch the browser and check if ChatGPT now starts working on your PC.
2. Disable all extensions
- Click on the Extensions icon, and then select Manage extensions from the flyout menu.
- Now, disable the toggle for all the extensions listed here.
- Check whether ChatGPT now works. If it does, start enabling them one at a time until the problem reappears. As soon as it does, the extension enabled last triggered the issue.
- So, click on the Remove button under it.
- Again, click on Remove in the confirmation prompt.
In case it wasn’t the cookies, check if you have conflicting extensions installed and remove these. This should do the trick for most when ChatGPT is not working.
3. Contact the ChatGPT support
If nothing works, you should contact ChatGPT support and ask them for advice. There’s a chat box on the support website to raise a ticket, though don’t expect a quick response from their end.
That’s it! With solutions, you can fix things if ChatGPT is not working. However, if it’s a network issue or one with speed, find out how you can increase the Internet speed in no time.
Remember to share your ChatGPT review in the comments section below. Also, drop any other solutions that you may know of.
